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Returns & Exchanges
At Nutricircle, we strive to ensure every bite meets our high quality standards. Due to the perishable nature of our food products, we offer returns or replacements on items that arrive damaged or incorrect within 48 hours of delivery.
Return Process
- 1.Inspection
Upon receiving your order, please inspect the packaging and food items immediately for any signs of damage or discrepancies.
- 2.Contact Support
Email our customer care team at [email protected] with your order number and clear photos of the damaged product or incorrect item.
- 3.Verification
Our quality assurance team will review your request within 24 hours to verify the issue and approve the return or exchange.
- 4.Resolution
Once approved, we will either dispatch a fresh replacement at no extra cost or issue a full refund to your original payment method.